TUM policies, terms and conditions will be ammended if necessary from time to time without any prior notice. However, it will be notified after the changes has been made.

Tuesday, October 27, 2009

TUM Policy on Product Restockability

  • All items are normally exclusive items, therefore it will only be available in a very limited pieces - usually 1 piece for each design/colour
  • If an item's status is RESTOCKABLE, TUM will provide certain amount of time to collect restocking request from other interested customer. One will need to submit the order form via email and make full payment within 24 hours or within a time period stated by TUM before the particular item(s) can be restocked
  • If the item(s) run out of stock from our supplier, all payment(s) will be fully refunded within 1-3 days
  • Any restock request after the duration given will not be entertained unless both parties have come to certain agreement on it
  • Item(s) with "SOLD OUT" or "STRICTLY NOT RESTOCKABLE" status will not be restocked anymore unless stated otherwise

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